Review collection through WhatsApp
WhatsApp is the channel your customers read most. Send your review requests there and multiply your response rates.
A WhatsApp message is opened far more often than an email. Revunario uses WhatsApp Business to send your review requests straight into the conversation, at the moment your customer still remembers the experience.
Follow-ups are automatic and stop as soon as a review is left. You track every message and its status from your dashboard.
What you can do
What you can do
Review requests through WhatsApp Business
Response rates higher than email
Automatic follow-ups that stop on a review
Delivery tracking
How it works
How it works
- 01
Turn on the channel
Set up WhatsApp Business in your collection settings.
- 02
Personalize the message
Adapt the wording of your review request.
- 03
Let it run
Sends and follow-ups fire automatically.
Frequently asked questions
01Are follow-ups automatic?
Yes. Revunario follows up on day 2 and then day 5 with customers who have not replied yet, and follow-ups stop automatically as soon as a review is left.
02Is this channel included in my plan?
Email is included in every plan, as are the QR code and the collection link. WhatsApp through a wa.me link is free; sending through the WhatsApp API costs 3 credits and an SMS costs 2 credits.
03Can I personalize the messages that go out?
Yes. You adapt the wording of your review requests and your follow-ups to your location, and every message goes out with a direct link to your collection page.
Manage your reputation from a single place
Create your account in a few minutes: multichannel review collection, private feedback and AI replies are included from the free trial onwards.
14 day free trial, no credit card.